OUR LIFETIME WARRANTY
We stand by the quality of our services at Santa Ana Auto Glass and Windshield with the following warranty provisions:
**New Car Glass Warranty:**
We guarantee your newly installed car glass against material and workmanship defects for the duration of your vehicle ownership, provided you notify us of the issue within 5 days of discovery.
We will rectify any flaws in the guaranteed glass or correct faulty craftsmanship at no cost.
In the event of dissatisfaction with the repair, a full refund of the purchased item's price will be issued as credit toward the acquisition of a replacement glass, installed by a professional auto glass installer in the original vehicle.
Exclusions from this warranty include vandalism, theft, "acts of God," owner negligence, or self-inflicted harm as causes of damage or breakage.
**Windshield Sealing Warranty:**
The sealing of any windshield is guaranteed, excluding issues related to leakage, stress cracks, damage caused by the vehicle's body or rust corrosion, or any factory seals deemed essential to repair.
Prior to glass removal, we will take reasonable measures to inform you of the presence of such damage or corrosion.
**Windshield Repair Warranty:**
Your windshield repair, including chip repair, is guaranteed for the life of your vehicle.
While it is rare, attempts to fix a windshield may, in certain situations, cause the chip or crack to deepen, and we are not liable for such occurrences.
If the repaired area develops a crack in the same location, we will credit the initial repair cost toward the windshield replacement if we perform the replacement service. If your vehicle is covered by comprehensive insurance, you must pay the policy's deductible.
This warranty is transferable only if you continue to own the restored vehicle.
To avail yourself of these warranty rights, please contact us and show proof of the original work order or invoice/receipt. While this warranty covers specified repairs and replacements, it does not extend to rock chip repairs or incidental or consequential losses. No guarantees are provided beyond those explicitly outlined in this warranty. We value the opportunity to serve you and are confident that our outcomes will meet your expectations. If, for any reason, you are dissatisfied, please reach out to us promptly.
**New Car Glass Warranty:**
We guarantee your newly installed car glass against material and workmanship defects for the duration of your vehicle ownership, provided you notify us of the issue within 5 days of discovery.
We will rectify any flaws in the guaranteed glass or correct faulty craftsmanship at no cost.
In the event of dissatisfaction with the repair, a full refund of the purchased item's price will be issued as credit toward the acquisition of a replacement glass, installed by a professional auto glass installer in the original vehicle.
Exclusions from this warranty include vandalism, theft, "acts of God," owner negligence, or self-inflicted harm as causes of damage or breakage.
**Windshield Sealing Warranty:**
The sealing of any windshield is guaranteed, excluding issues related to leakage, stress cracks, damage caused by the vehicle's body or rust corrosion, or any factory seals deemed essential to repair.
Prior to glass removal, we will take reasonable measures to inform you of the presence of such damage or corrosion.
**Windshield Repair Warranty:**
Your windshield repair, including chip repair, is guaranteed for the life of your vehicle.
While it is rare, attempts to fix a windshield may, in certain situations, cause the chip or crack to deepen, and we are not liable for such occurrences.
If the repaired area develops a crack in the same location, we will credit the initial repair cost toward the windshield replacement if we perform the replacement service. If your vehicle is covered by comprehensive insurance, you must pay the policy's deductible.
This warranty is transferable only if you continue to own the restored vehicle.
To avail yourself of these warranty rights, please contact us and show proof of the original work order or invoice/receipt. While this warranty covers specified repairs and replacements, it does not extend to rock chip repairs or incidental or consequential losses. No guarantees are provided beyond those explicitly outlined in this warranty. We value the opportunity to serve you and are confident that our outcomes will meet your expectations. If, for any reason, you are dissatisfied, please reach out to us promptly.